( Note: this will only show up on Sept 10th, and only once per user ) Chronicles of Kulardenu: September 2010

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Monday, September 27, 2010

VelocityTel has it gone bankrupt? Or hacked to death?

I received this message a week ago and have had no service or can not contact the company in over a week!

Anyone else having any problems?
The email I received:

Attention Valued Customer,


Outage Update:
As you may already know, we are experiencing technical difficulties. We apologize for
any inconvenience this may be causing you. Currently, we have our entire team working
around the clock to correct this problem. We are taking all appropriate actions to ensure
this never happens again. Although we do not currently have an ETA for the resolution to
this issue, we hope to have everything back up and running this week.

If you have experienced large down times, please contact our Support Team once
everything is back in working order and compensation will be made accordingly.

We greatly appreciate your patience in this matter.

Thank you,

Support Team
jgalvan@telemedium.com
support@velocitytel.com


I tried replying to both emails addresses and am getting them returned undeliverable.

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